Updating Your Account Phone Number

If you need to update the phone number associated with your HUM account, this step-by-step guide will help you make the change smoothly and keep your account information up to date.

Why Updating Your Phone Number is Important

Your phone number is a key identifier for your HUM account. Keeping it current ensures you receive important notifications, maintain access to your account, and comply with our verification processes.

Steps to Update Your Phone Number

Follow these steps if your phone number has changed or you need to switch the number linked to your account:

1. Re-enroll with Your New Phone Number: To update your number, you will need to reenroll in HUM using your new phone number. Make sure you have access to the email address registered with your account, as verification is required.
2. Contact HUM Support if You Encounter Issues: If you cannot update your phone number because your email is still associated with your old number or for any other complications, please reach out to our support team at help@humrideshare.com. Provide them with your new phone number and the email you want to maintain on your account.
3. Address Compatibility Issues: If you have purchased a service or subscription on a specific phone that only works with a different phone number, contact HUM Support for guidance on how to switch to the compatible phone number and ensure uninterrupted service.

Need Additional Help?

If you're unsure about any part of this process or require personalized assistance, please contact our support team. We're here to help you maintain your account smoothly and ensure your driving business stays compliant and connected.