All HUM drivers are required to comply with the responsibilities outlined below. These rules exist to ensure safety, legal compliance, and consistent service for passengers. Failure to follow these responsibilities may result in deactivation.

For accident or incident procedures, see:
Accidents & Incidents (link)

1. Distracted Driving

Phone Use

1. Drivers are prohibited from making or receiving phone calls unless the vehicle is safely parked or it is an emergency.

2. Drivers are prohibited from texting, browsing the internet, interacting with social media, or similar activities while driving. This prohibition applies even if hands-free. Voice-to-text messaging is included in this prohibition.

3. Drivers should limit other distracting activities while the vehicle is in motion. This includes eating, reading, reaching for objects, or interacting with vehicle infotainment systems.

   • Set up navigation, phone charging, and music before the trip begins.

   • Keep needed items within reach to avoid reaching while driving.

   • Keep eyes focused primarily on the forward roadway.

   • Mirror checks should be frequent but short (about one second).

   • Always return eyes to the forward roadway before checking additional mirrors.

Medications, Alcohol, and Substances

4. Drivers must be aware of the impact of any over-the-counter drug or prescribed medication on their driving ability. Drivers must follow all precautions, including not driving if the medication impairs ability. Drivers should inform medical professionals of their driving responsibilities when receiving new prescriptions or recommendations.

5. Being under the influence of alcohol or any controlled substance is prohibited while operating a vehicle.

6. Consumption of alcohol by drivers during working hours or within 4 hours prior to driving is prohibited.

7. Possessing controlled substances or open containers of alcohol in the vehicle is prohibited.

2. Defensive Driving Responsibilities

Drivers must operate their vehicle in a defensive manner, including the following:

1. Maintain a safe speed at all times, adjusting for traffic, road, weather, and visibility conditions.

2. Maintain a cushion of safety around your vehicle, with emphasis on proper following distance.

3. A minimum following distance of three seconds is required for light vehicles, with additional distance needed for larger vehicles or poor conditions.

4. Allow tailgaters to pass you.

5. Stay out of the blind spots of other vehicles.

6. Scan ahead to identify hazardous conditions or unsafe actions of others and be prepared to stop.

7. Yield the right-of-way to others. This includes stopping at intersections and avoiding pulling out in front of traffic.

8. Anticipate unsafe actions of other drivers, such as failing to stop, pulling out suddenly, or driving distracted. Drivers should cover the brake and be prepared to slow or stop. Distance your vehicle from distracted drivers.

9. Exercise extreme caution near pedestrians and bicyclists. Pedestrian-related accidents are increasing and may be associated with distracted pedestrian smartphone use.

10. Limit lane changes and passing.

11. Comply with all Federal, State, and local directives regarding extreme weather conditions.

3. Vehicle Inspections and Maintenance

1. Drivers are required to conduct a daily inspection of their vehicle, with emphasis on lights, turn signals, and tires.

2. Monthly documented inspections are required using HUM’s inspection form.

3. Defects must be reported immediately. Drivers must not operate vehicles deemed unsafe until repairs are made.

4. Vehicles must be maintained according to manufacturer requirements. Drivers must retain records of maintenance and repairs and submit them if requested.

5. Drivers are responsible for addressing and remedying any vehicle recall issued by government agencies or manufacturers.

(For full vehicle requirements, see Vehicle Requirements.)

4. Additional Driver Rules and Conduct Requirements

1. Seatbelt and shoulder harness use is required for all drivers and passengers at all times.

2. Drivers must adhere to all local, state, and federal traffic laws.

3. Drivers are required to pay any fines or violations they receive.

4. Smoking is prohibited in vehicles.

5. Drivers are required to attend all driver safety meetings and review all safe-driving materials provided by HUM.

5. Roadway Emergency Stops

Stopping along a roadway is dangerous and should only occur in an emergency (e.g., mechanical breakdown).

If an emergency stop is necessary:

• Exit the roadway as soon as possible using four-way flashers to warn other drivers of reduced speed.

• Move as far off the roadway as safely possible, being aware of soft or sloped shoulders.

• Avoid stopping on curves or areas where visibility is reduced.

• Turn on emergency flashers and deploy reflective safety triangles as required.

• Do not work on the vehicle on the roadside. The vehicle should be towed to a safer location for repairs.

6. Related Articles

• Vehicle Requirements

• Accidents & Incidents (what to do in a collision or emergency)

• Driver Eligibility