A Private Ride is HUM’s core feature and the primary reason drivers use the platform. It gives drivers the ability to legally accept direct ride requests, build recurring clients, and operate as independent transportation providers while still having commercial insurance protection through HUM.
A Private Ride is not a “side feature” — it is the entire foundation of HUM’s model.
The Core Idea
In traditional rideshare, drivers are not allowed to accept direct bookings. If a rider calls or texts and says:
“Can you take me to the airport tomorrow morning?”
“Can you pick us up after the game?”
“Can I book you again next week?”
The answer has to be no, because the app controls the relationship.
HUM breaks that dependency.
A Private Ride lets the rider contact you directly. You decide whether to take the trip. You set the fare. You collect the payment. HUM provides coverage and compliance when you start and end the trip inside the HUM Driver app.
It’s the simplest possible model for a driver who wants ownership and the most logical evolution of the driving industry.
What Makes a Private Ride Different?
A Private Ride is defined by four core characteristics:
1. The Rider Contacts You, Not the App
The relationship belongs to you. Riders can text or call you directly. No algorithm determines whether you get business.
This means you are no longer competing with every other driver in your city for every request. You’re building a client list.
2. You Set the Fare
There is no algorithm.
No surge.
No “upfront pricing mismatch.”
No hidden cuts.
You quote the fare directly to the rider. The rider pays you directly.
3. HUM Covers the Ride When Logged in the App
Private Rides are legal and insured — only if you:
Start the ride in the HUM Driver app when you arrive
End the ride in the HUM Driver app when complete
This triggers HUM’s commercial coverage.
4. You Build a Business, Not a Shift
The goal of a Private Ride is not “one trip.”
It’s repeat business.
HUM is designed for drivers who want predictable income, not a never-ending cycle of chasing pings.
Why Private Rides Exist on HUM
Drivers needed a way to:
Build recurring clients
Earn consistently instead of chasing on-demand randomness
Control their own schedule and pricing
Say “yes” to the work they’re already being offered
Legally conduct off-app trips without risking their personal insurance
Uber and Lyft solved “access to work.”
HUM solves “ownership of work.”
What a Private Ride Looks Like in Practice
A Private Ride usually begins like this:
A rider texts you after a good trip asking if you can take them somewhere later
A family asks if you can handle morning school drop-offs
A business traveler asks if you can be their go-to airport driver
A passenger asks for a pickup after a concert or sporting event
A regular client books a ride for every Monday at 8 AM
In every case, you control:
The price
The timing
The payment
The relationship
HUM’s job is to provide:
Insurance
Compliance
A way to log the trip
Protection at airports and toll points
A structure that keeps everything legal
You handle the business.
HUM handles the infrastructure.
What Private Rides Are Not
To avoid confusion, a Private Ride is not:
A ride requested through the HUM Rider app
An on-demand ping
A pre-scheduled in-app booking
A Live Request
A Stripe-funded trip
Surge-priced or algorithm-controlled
Private Rides are the driver-owned, driver-controlled part of HUM.
Why Drivers Choose Private Rides Over On-Demand
Most drivers use on-demand rides as a supplement.
Private Rides become the core income stream because they:
Provide consistent riders
Allow for predictable scheduling
Offer higher earnings per hour
Reduce downtime
Build trust and repeat business
Drivers who use HUM seriously often earn more in a week of Private Rides than a month of algorithm-dependent rideshare.
Why Private Rides Matter for the Future of Driving
Ride services are shifting.
Rideshare platforms are oversupplied
Driver earnings are declining
Autonomous vehicles are expanding
Algorithms increasingly control supply and pay
Independent drivers need tools, not gatekeepers
Private Rides give drivers long-term independence in an industry moving toward automation and consolidation.
Summary
A Private Ride is:
A direct booking between a rider and a HUM driver
Insured when logged correctly in the HUM Driver app
Paid directly from rider to driver
Priced by the driver, not the platform
Owned by the driver, not an algorithm
Repeatable, helping build a real client base
This is the foundation of HUM’s model and the key to earning more with stability and control.
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